Privacy policy

Last updated: October 2019

This privacy and data policy (“Privacy Policy”) governs the manner in which 1C Online Games Ltd. (“1C Online Games” / “We“ / “Us”) collects, uses, maintains and discloses information (“Personal Data”) collected from users (each, a "User" / “You”) of the products and games presented, offered and published by 1C Online Games on its behalf or on behalf of its affiliates and partners, when the Users use the website hosted at the web address: 1cgames.net (hereinafter “the Website”).

1C Online Games requires consent of the User for processing of his/her Personal Data within the scope and for the purpose necessary to use the services provided by 1C Online Games including transfer of Personal Data to third parties which are engaged by 1C Online Games to provide the services. Delivery of such Personal Data is necessary for proper provision of the services. The consent is given through acceptance of the 1C Online Games Privacy Policy and Terms and Conditions (https://1cgames.net/terms) (together “Terms”).

When You use Our Website, Our games and services, You agree to be bound by the Terms. You should not use any Our games or services unless You accept both this Privacy Policy and Our Terms and Conditions.

If You do not agree with this Privacy Policy, You should immediately cease use of Our website, Our games and products, forums and services. You should delete cookies related to Our Website or other websites where Our games were played, uninstall any Our games from Steam, Xbox, or PS4, and delete the games from Your device(s).

The collection and processing (including the storage, modification, transmission, blocking, and deletion) of Your Personal Data takes place in compliance with the provisions applicable under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“Regulation”).

The Personal Data Controller is 1C Online Games with its registered office in Cyprus at 32 Kritis Street, Papachristoforou Building, 4th Floor, 3087. 1C Online Games, entered into the Registry of Companies kept by the Ministry of Energy, Commerce, Industry and Tourism Department of Registrar of Companies and Official Receiver Nicosia, under number HE 268076, informs that 1C Online Games the administrator of Personal Data provided by the User. Personal Data is processed pursuant to the Regulation.

1C Online Games may gather the Personal Data for some of the following purposes:

- To conclude an agreement and to provide the service chosen by the User;

- To respond to User queries, feedback or issues;

- To enable Users to engage with Our games online;

- To allow us to develop and improve Our games;

- To send periodic emails, such as updates on new games release dates.

The categories of the data, which are processed by 1C Online Games include:

• Your email address;

• Your birthday, gender and age;

• Your unique ID (the ID of a User logged into the website);

• Your unique device ID (if You are not logged into the website);

• Your IP address;

• information concerning the usage of Our services (how and when You use the services, Your language, Your currency, subscriptions, purchase history and selected links);

• location-related information (country, time zone, etc.);

• Your device model and device properties (GPU, resolution, etc.);

• all game-related and in-game information (saves, highscores, progress, progress history, items, etc.);

• session numbers with a timestamp and the detailed session process (e.g., the User entered this level, the User lost this level, the User entered this screen, etc.).

Only part of the abovementioned data qualifies as the Personal Data. Some of the data We collect are the non-personal information from the Users and do not allow Us to identify You, and the collection of such data is not intended to identify a User. For example, this could be in the form of analytical data regarding the use of Our games or aggregate data detailing the number or types of devices used to do so.

We also may collect and process additional data, for example, if You contact Our support.

Subject to the cases specified in the Regulation, Personal Data is processed pursuant to Article 6 par. 1 letter a) of the Regulation. Same applies in the case of providing the newsletter service for the User’s benefit. In such case the ground for processing of Personal Data is the User consent (art. 6 par. 1 point a) of the Regulation), which the User may revoke at any time.

We collect the Personal Data which can identify You as an individual only as and when it is necessary in order to provide Our services. 1C Online Games takes steps to ensure it does not store the Personal Data without reason, and will review and remove any Personal Data that it is not necessary to adequately provide its services. In no case will the Personal Data collected be sold or unlawfully passed on to any third parties for any other reasons.

We may transfer Your Personal Data to the countries outside the European Economic Area (“EEA”). By submitting Your Personal Data, You agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that Your Personal Data is treated securely and in accordance with this Privacy Policy.

1C Online Games reserves the right to disclose information about the User to the competent authorities or third parties who submit a request for such information to the extent permitted by the provisions of law in order to establish, pursue or defend claims.

User’s Personal Data is secured against being made available to unauthorized persons, being taken over by an unauthorized person, processed in breach of the applicable provisions and modified, lost, damaged or destroyed. 1C Online Games uses technical measures to prevent the acquisition or modification of Personal Data by unauthorized persons.

User’s Personal Data will be stored in a form allowing for identification of the User for no longer than it is necessary for the purposes for which the Personal Data are collected and lawfully processed. Therefore, Personal Data will be stored for the period necessary to perform the contract and to provide the service chosen by the User. After that time, Personal Data will be processed for the period necessary to resolve any potential disputes that may arise in connection with the services being provided, e.g. relating to claims (the period shall include the period of limitation of claims under the contract, in accordance with the provisions in force).

The User is entitled to access his/her Personal Data, correct the Personal Data, delete them, demand limitation of their processing, transfer the Personal Data, bring objection against Personal Data processing, withdraw the consent for the Personal Data processing at any moment, which does not affect compliance of the Personal Data processing exercised under the consent before its withdrawal.

1C Online Games may refuse to delete Personal Data if the User has violated the rules of the Website or the legal provisions in force, and it is necessary to retain the Personal Data in order to explain the circumstances of the breach and determine the User’s liability. In such case the Personal Data will be processed throughout three (3) years thereafter. It will not be used for marketing purposes.

You can contact Us at privacy@1cog.games in respect to all your questions and requests related to Personal Data processing. 1C Online Games appointed the Data Protection Officer. In order to contact the Data Protection Officer, send an e-mail to the address privacy@1cog.games.

Provision of Personal Data is voluntary but it is necessary to use the services provided by 1C Online Games. Therefore, refusal of consent for processing of the User’s Personal Data by 1C Online Games means that the User cannot use the services provided by 1C Online Games.

This Privacy Policy may be changed to reflect changes in business practice, legislation, or market reality, such as the Global Data Protection Regulation in Europe. In the case of any changes, We will make the updated Privacy Policy available online. Any changes to the Privacy Policy will become binding within 30 days as of it being published online. If You do not agree with the changes, We ask you to cease the use of Our games and services.

Cookies

When you enter 1C Online Games website Your computer will automatically be issued with a cookie. Cookies are text files that identify Your computer to Our server. Cookies in themselves do not identify the individual user, just the computer used. Cookies do not harm Your computer and do not contain viruses.

1C Online Games website uses cookies for collecting User information; it does not collect any information about You except that required for system administration of the website. These cookies are pieces of data created when You visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of Your hard drive, and do not expire at the end of Your session.

Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that some personalized services cannot then be provided to that user and some elements of the website may not function correctly without them.

You can manually delete cookies that already exist on Your computer from Your hard disk at any time.

NB: Even if You haven't set your computer to reject cookies You can still browse Our site anonymously until such time as You register for 1C Online Games website services.

End user license agreement

Updated October 2019

PLEASE READ THIS END USER LICENSE AGREEMENT CAREFULLY BEFORE INSTALLING THE GAME Men of War II: Arena.

This End User License Agreement (“EULA”) governs the use of the game Men of War II: Arena (“Multimedia Product”) currently provided or which will be provided by 1C Online Games Ltd. or any of its parent companies, subsidiaries, affiliated companies, its licensors and/or its beneficiaries (“1C Online Games” / “We“ / “Us”) on this website (“Website”).

This EULA is a binding legal agreement between 1C Online Games and the purchasers or users (“You” /, “User”) of the Multimedia Product provided on the Website, which grants the User the limited, non-exclusive, non-sublicensable and non-transferable right to use the Multimedia Product under the terms and conditions of the EULA.

By receiving, opening the file package, installing and/or using the Multimedia Product containing this software, you agree that this EULA You agree to abide by the intellectual property laws and all of the terms and conditions of this EULA.

1C Online Games does not transfer the title of the Multimedia Product to you, and the license granted to You hereunder is not a sale.

If you do not agree to be bound by this EULA, do not install, do not use and remove the Multimedia Product from your computer now.

1. Grant of license

1C Online Games grants the User a limited, non-exclusive, non-transferable, non-sublicensable license to install and/or use the Multimedia Product for private use for such time until the User or 1C Online Games terminates the EULA.

The User shall not directly or indirectly (i) copy, sell, rent out, lease, license, distribute, market, exploit the Multimedia Product or any of its parts commercially, (ii) reverse engineer, decompile, disassemble, adapt, reproduce, or create derivate works of the Multimedia Product; (iii) remove, alter, disable or circumvent any copyright and trademark indications or other authorship and origin information, notices or labels contained on or within the Multimedia Product.

Except as expressly set forth in the EULA, all rights not granted hereunder to the User are expressly reserved by 1C Online Games. The Multimedia Product and all the rights relating thereto remain the property of 1C Online Games. 1C Online Games retains sole and exclusive ownership of all right, title and interest in and to Multimedia Product and all intellectual property rights relating thereto.

Updates, upgrades, patches and modifications may be necessary in order to be able to continue to use the Multimedia Product on certain hardware.

The EULA does not confer any right or title to the Multimedia Product and cannot be understood as the transfer of any intellectual property rights to the Multimedia Product.

THIS MULTIMEDIA PRODUCT IS LICENSED TO YOU FOR PRIVATE USE, NOT SOLD.

While using the Multimedia Product, the User agrees to comply will all applicable laws, rules and regulations and shall not use the Multimedia Product for any unlawful purpose.

Each licensed copy of the Multimedia Product may be used on one single computer location by one user. Use of the Multimedia Product means that you have loaded, installed, or run the Multimedia Product on a computer or similar device. If you install the Multimedia Product onto a multi-user platform, server or network, each and every individual user of the Multimedia Product must be licensed separately.

As applicable, certain parts of the Multimedia Product may be using third party features, some of which are managed by third-party providers for which additional terms and/or costs may apply. Please review such additional terms and costs carefully.

• Ownership of the Multimedia Product

The Multimedia Product contains copyrighted material, trade secrets and other proprietary material. The User recognises that all of the rights associated with the Multimedia Product and its components (in particular the titles, computer codes, themes, characters, character names, plots, stories, dialogues, places, concepts, images, photographs, animation, videos, music and text contained in the Multimedia Product), as well as the rights relating to the trademark, royalties and copyrights associated with the Multimedia Product, are the property of 1C Online Games and are protected by the Russian and international regulations and other laws, treaties, international laws and agreements concerning the intellectual property.

• Use of the Multimedia Product

The User is authorised to use the Multimedia Product in accordance with the instructions provided in the manual or on the packaging of the Multimedia Product.

Apart from the stated in the EULA, the User is specifically not permitted to:

• make copies of the Multimedia Product,

• operate the Multimedia Product commercially,

• use the Multimedia Product contrary to morality or any laws in force,

• modify the Multimedia Product or create any derived work,

• transmit the Multimedia Product via a telephone network or any other electronic means, except during multi-player games on authorised networks,

• create or distribute unauthorised levels and/or scenarios,

• decompile, reverse engineer or disassemble the Multimedia Product.

The User undertakes not to sell, distribute, assign, transfer, sublicense or lease the Multimedia Product to any third party.

The User can permanently transfer all of its rights under the EULA
to the recipient, provided that the recipient agrees to the terms
and conditions of the EULA and the User removes the Multimedia Product from the User’s computer. In this event, the User also undertakes to transfer to the recipient all components and documentation relating to the Multimedia Product.

• Termination of the License

The EULA is effective from the first time the Multimedia Product is installed or used by the User.

The EULA may be terminated automatically by 1C Online Games without notice if the User fails to adhere to the terms and conditions of the EULA. In such event, the User must immediately destroy the Multimedia Product and delete the Multimedia Product and any its part from the User’s computer.

The User may terminate the EULA at any time by fully removing the Multimedia Product from the User’s computer.

• Warranty

1C Online Games shall provide the technical support for the Multimedia Product.

When you call, please be as specific as you can be about the problem you are experiencing and have the following details available:

• The name of the manufacturer of Your computer system
• The brand and speed of the processor
• How much RAM You have
• The version number of Windows You are using (if You are not sure, right-click on the My Computer icon on Your desktop and select ‘properties’)
• The manufacturer(s) and model number of Your video card, modem, and sound card.

• Warranty Limitation

THE MULTIMEDIA PRODUCT IS PROVIDED "AS IS" AND “AS AVAILABLE”. 1C ONLINE GAMES EXPRESSLY DISCLAIMS ANY WARRANTY FOR THE MULTIMEDIA PRODUCT OF ANY KIND, EITHER EXPRESS OR IMPLIED, OTHER THAN THAT IS DETERMINED IN ARTICLE 5 OF THE EULA.

The User recognises expressly that the User uses the Multimedia Product at his own risk.

The User shall be responsible for any costs arising from the repair and/or correction of the Multimedia Product.

1C Online Games does not warrant that the Multimedia Product will be uninterrupted or error-free, that defects will be corrected, or that the Multimedia Product is free of viruses or other harmful components.

To the extent provided by the law, 1C Online Games expressly disclaims any warranty relating to the market value of the Multimedia Product, the User’s satisfaction or its capacity to perform the specific use.

The User is responsible for all risks connected with loss of profit, loss of data, errors and loss of business or other information as a result of owning or using the Multimedia Product.

As some jurisdictions do not permit the aforementioned warranty limitation, it is possible that it may not apply to the User.

• Limitation of Liability

In no event (including, without limitation, in the event of negligence) shall 1C Online Games, its employees, agents or distributors be held liable for any direct, consequential, accidental, special, ancillary or other damages arising in connection with or arising out of or related to this EULA, from the use or inability to use the Multimedia Product, as well as from the ownership or poor functioning thereof, even if 1C Online Games has been advised of the possibility of such damages.

In particular, 1C Online Games accepts no liability regarding the use of the Multimedia Product contrary to the precautions for use as set out in the manual and on the packaging of the Multimedia Product.

As some jurisdictions do not permit exemption from liability in the event of direct or incidental damage, it is possible that the aforementioned exclusion does not apply to the User.

1C Online Games's entire liability, without exception, is limited to the User' reimbursement of the purchase price of the Multimedia Product in exchange for the return of the Multimedia Product, all copies, registration papers and manuals, and all materials that constitute a transfer of license from the User back to 1C Online Games.

This EULA to use the Multimedia Product grants specific rights to the User and the User may have other rights, depending on the laws of his country.

• Miscellaneous

This EULA and any dispute, claim or obligation (whether contractual or non-contractual) arising out of or in connection with it or its subject matter or formation shall be governed by the laws of Cyprus, unless otherwise required by the law of the country where the User has his habitual residence.

The User hereby acknowledges that the User has read and understood the foregoing EULA and agrees that the action of installing the Multimedia Product is an acknowledgment of the User’s agreement to be bound by the terms and conditions of the EULA contained herein. The User also acknowledges and agrees that this EULA is the complete and exclusive statement of the agreement between 1C Online Games and the User.

• Termination

Any failure to comply with the terms and conditions of this EULA will result in automatic and immediate termination of this EULA. Upon termination of this EULA and the license granted herein for any reason, you agree to immediately cease use of the Multimedia Product and destroy all copies of the Multimedia Product supplied under this EULA. The financial obligations incurred by you shall survive the expiration or termination of this EULA.

1. Consent of Use of Data

You agree that 1C Online Games may anonymously collect and use information gathered in any manner as part of the product support services provided to You, if any, related to the Multimedia Product. 1C Online Games may also use this information to provide notices to You which may be of use or interest to You.

The information gathered by 1C Online Games may also include:

• Your email address;
• Your birthday, gender and age;
• Your unique ID (the ID of a User logged into the website);
• Your unique device ID (if You are not logged into the website);
• Your IP address;
• information concerning the usage of Our services (how and when You use the services, Your language, Your currency, subscriptions, purchase history and selected links);
• location-related information (country, time zone, etc.);
• Your device model and device properties (GPU, resolution, etc.);
• all game-related and in-game information (saves, highscores, progress, progress history, items, etc.);
• session numbers with a timestamp and the detailed session process (e.g., the User entered this level, the User lost this level, the User entered this screen, etc.).

Game Rules

Updated: October 2019

PLEASE READ THESE GAME RULES CAREFULLY BEFORE STARTING THE GAME.

These Rules determine the behavior of Users in the game Men of War II: Arena (hereinafter referred to as the “Game”).

The Rules are designed to make your stay in the game world as pleasant as possible for each User while testing the Game. After the Game is released to the public, the Rules may be changed.

1. General

1.1. User – an individual/end user who has entered into a User Agreement with 1C Online Games Ltd. or any of its parent, subsidiary or affiliated companies, its licensors and/or its beneficiaries (hereinafter referred to as the “Administrator”) and has been granted access to the Game.

Website – the Game's website located at: https://menofwar2.ru through a web interface that provides the Users with access to information materials and services related to the Game (FAQ, forum, etc.).

1.2. The User must comply with all rules and restrictions set forth in these Rules, the User Agreement, the rules of conduct on the forums.

1.3. The User must respect the right of other Users to participate in the Game and cannot create situations in which the rights of other Users in the Game may be violated and/or restricted.

1.4. The Administrator is not responsible for anything that the User may say (verbally or in writing) while in the Game, in chat rooms or on the Game forums, or for any consequences of the User's statements.

1.5. The User undertakes not to violate the local laws of the country of residence. The User is solely responsible for non-compliance with such rules and laws.

1.6. The language of the Game is Russian. The use of transliteration is allowed. The support is provided exclusively in Russian.

1.7. The Administrator provides the services of providing the User with the access to certain additional in-game functions (in-game benefits, items, etc.) (hereinafter referred to as the “Services”) by transferring in-game currency to User accounts in the personal account on the Website for this User at the Administrator's discretion. The User acknowledges and agrees that the Administrator does not make the conversion of in-game currency (or other in-game values) into cash/real money. The User is not allowed to purchase in-game currency or in-game values from any third parties outside the Website, as well as sell in-game currency or other in-game values. The User acknowledges and agrees that the in-game currency can only be used for the User to receive the Services in the Game under the User Agreement. Information about the Services available to the User is displayed in the Game in the form of icons (images) and/or brief descriptions of Game functions and the nominal value expressed in the in-game currency. After the User performs any actions to select the Game function using the Game interface and debits the corresponding amount of the in-game currency from the User's account, the Service is considered to be rendered in full and in due time. In case when the User selects additional Game features, the confirmation of the payment for such Game feature is displayed, the User shall press a button confirming the purchase which shall mean that the User accepts the chosen Game feature, and the Service is considered rendered in full and in due time at the time of debiting of the amount of in-game currency from the in-game account/personal account/User account. The Service is provided to the User only if there is a sufficient amount on the account, expressed in the in-game currency. The User agrees that the Administrator has the right to set a different procedure for selecting in-game functions and providing the Services. The User agrees that in order to determine the volume of the Services consumed by the User and to take into account the volume of mutual rights and obligations for the Services rendered and their total amount, only the Administrator data generated by the results of automated processing of the User's actions authorized with a login and password in the Game shall be used.

2. Restrictions on actions

The following actions are forbidden in the Game:

2.1. The following actions with the Game accounts:

- sale;

- purchase;

- exchange;

- a message about the User's intention to perform the above actions either independently or with the help of any third parties.

2.2. The following actions with any in-game object, value, service, or in-game currency:

- sale outside the Game and/or for non-game values, including cash, and other payment methods for the Services in the Game;

- purchase for non-game values, including cash and other payment methods for the Services in the Game;

- a message about the User's intention to perform the above actions either independently or with the help of any third parties.

2.3. Creating and using bots in the Game (game characters that are controlled by any program), as well as any technical and/or other means to emulate the User actions in the Game.

2.4. Use of any in-game errors and errors of any related software in the Game. The User who finds any in-game errors and/or errors in any accompanying software of the Game is obliged to inform the Administration about this.

2.5. Use of credit payment forms without timely compensation/refund of the credit part, as well as any other activity aimed at hiding the fact of use or obtaining benefits without timely compensation/refund of the payments made. Any attempt to perform these actions or use the items and game values obtained by other Users as a result of violation of the Rules and the User Agreement is also prohibited. In the event of such violation, the Administrator's representative, at its discretion, removes such items and/or the equivalent in in-game currency from the User's account, blocking this account.

2.6. Spreading rumors, slander and defamatory information about the Administrator, other Users and the Game as a Whole.

2.7. Spam (newsletters and ads that are not related to the Game process) and flood (repeated repetition, reproduction, copying, etc. of information) in all types of Game chats.

2.8. Use in the Game process, as well as in all channels and types of messages without exception, profanity, insults, threats of violence or physical violence, advertising of drugs, pornographic materials or third-party resources containing these materials in the public domain, propaganda of intolerance to racial, national, religious, cultural, ideological, gender, language or political affiliation.

2.9. Intentional performing of any actions that make it difficult or impossible for other Users to access the Game, as well as intentional performing of any actions that make it difficult or impossible for the Administrator/Administrator's representative to perform their duties, creating intentional interference in the Game for other Users that is not provided for by the existing Game process.

2.10. Publishing or downloading files that contain viruses, trojans, worms, time bombs, cancelbots, corrupted files or data, or other similar software that may damage the Game or disrupt other Users' computers.

2.11. Presenting yourself to other Users as an employee of the Administrator or his partner.

2.12. Distribution, use or intentional obtaining of the information that allows you to access User accounts in the Game or on the Game's Website. Distribution of links to third-party resources containing such information, as well as the use of information that allows you to access the accounts of other Users in the Game or on the Game's Website.

2.13. Hacking/attempted hacking of software components and/or interception of data coming to or from the server. Any modification, change, decompilation, sale, distribution of modified Game materials in whole or in parts. Using software errors, changing software code, getting unauthorized access to the Game server and database. In some cases, the Administrator has the right to immediately suspend the User's access to the Game and apply to the Internal Affairs authorities for consideration of the presence or absence of crimes under the Criminal Code of the Russian Federation or other similar laws of the countries where the offender resides.

2.14. Falsification, deletion or disabling of any copyright information, in particular links to the author, legal acknowledgments of copyright and other similar messages or instructions, as well as marks about the origin or source of the software or other content.

2.15. Fraud and deliberate deception of Users when making in-game transactions: sending fake emails, forgery when trading, abuse of the trust of Users within the gaming community in order to obtain any benefits.

2.16. Use of an invalid User name, including offensive, obscene, difficult-to-pronounce names, and names created to damage the reputation of the User or the Administrator. The full naming Rules can be found on the Game's Website.

3. Consequences of violations

3.1. The Administrator/representative of the Administrator independently decides what is considered a violation of these Game Rules.

3.2. In case of any violation of the Game Rules by the User, the Administrator has the right to apply any of the following sanctions:

- limit the use of in-game chats;

- forcibly rename the character, in-game objects;

- remove items, in-game currency, and other in-game valuables;

- restrict, suspend or completely stop access to the User account/personal account;

- delete characters and/or User accounts/personal account.

3.3. All questions and complaints concerning the Game Rules are reviewed and answered by the Administrator only when received in writing through the feedback system on the Website.

3.5. When making an electronic application, please note that the application must be submitted by a User who has been violated the Game Rules. The applications from other persons are not reviewed and answered.

3.6. Screenshots attached for electronic applications must meet the following requirements:

- Screenshots that are more than 7 days out of date cannot be used as proof;

- Screenshots, the importance of which lies in the phrases of the players/Users, must be made with a fully expanded chat;

- Screenshots must be taken by clicking on the “Print Screen” button. You cannot change the file name, size, or format. Screenshots made by third-party programs are not reviewed and accepted.